Last Updated: May 19, 2026
Capyca Pet Cafe ("we", "us", or "our") operates the mobile application and website Capyca Pet Cafe (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service to book appointments at our pet cafe locations.
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
1. Information We Collect
1.1 Personal Information You Provide
When you register or make a booking, we may collect:
- Name — to identify your reservation
- Email address — for booking confirmations and account-related notices
- Phone number — for reservation verification and urgent updates
- Booking details — preferred location, date, time, and number of guests
- Payment information — handled securely by our payment processors; we do not store full credit card numbers
- Profile photo (optional) — if you choose to upload one
1.2 Automatically Collected Information
When you access the Service via mobile device, we may automatically collect:
- Device information — device type, operating system version, unique device identifiers
- Log data — IP address, browser type, pages visited, time spent, app crashes
- Usage data — interactions with booking flows, features used, session duration
- Location data (with permission) — to suggest the nearest Capyca Pet Cafe location
1.3 Information from Third Parties